Reference

What You Need to Know Before You Play

Using rafii88 means you agree to the terms set out here — covering account eligibility, data handling, and how we manage disputes. Availability depends on local law and is only open to you in regions where local law permits.

Jurisdiction-dependent accessAccount eligibility conditionsData and privacy policyDANA, OVO, GoPay wallet termsContact rights reserved

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HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We handle your account data and security with a clear internal policy — here is how each area works in practice so you know exactly what we do and what you can request.

Data Handling

Your account details and wallet records — including DANA, OVO, GoPay transactions — are stored securely and used only for account verification, transaction processing, and policy compliance.

Cookies and Tracking

We use session cookies to keep your account active and functional cookies to remember your lobby preferences. You can adjust cookie settings in your browser at any time without losing your account.

Account Security

Account access is protected by OTP verification on login. If you suspect unauthorised access, contact us immediately via live chat so we can freeze the account while we investigate.

Data Retention and Requests

We retain account and transaction data for the period required under applicable rules. You can request a copy of your stored data or ask for a correction by contacting support with your account ID.

How Our Terms Apply to Your Account

rafii88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

rafii88 operates under a jurisdiction-dependent framework, which means your access and eligibility are governed by the law of the region you are in. We do not make representations about lawful access in any market — you are responsible for confirming that your use of the platform

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is permitted where you are located. Our terms apply from the moment you open an account, including how your personal data is stored, how your wallet transactions are recorded, and how any disputes are handled. Payments processed through DANA, OVO, and GoPay are subject to the
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terms of those wallet providers in addition to ours. We retain transaction records in line with applicable data retention requirements, and those records may be used to verify account activity or resolve a disputed transaction. Any changes to our terms will be communicated through the account
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notification system. Continuing to use the platform after a policy update is published constitutes acceptance of the revised terms. If you have a question about whether a specific clause applies to your account, contact our support team directly before continuing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Reach Us on Legal or Policy Questions

If a term is unclear, or you want to raise a concern about your account data or a transaction, we have direct contact paths available. Reach out through the channel that suits you — we handle policy queries separately from general account help so your question gets to the right team.

Live Chat Open live chat from the account dashboard. Policy and data queries are flagged to our compliance team, not general support, so expect a more detailed response.

Email Support Send your policy question or data access request by email. Include your registered account ID and the specific clause or transaction you want clarified.

Account Help Centre The Help Centre has a dedicated legal and policy section. You can submit a formal request to review or correct your stored data directly from there.

Common Legal and Policy Questions

These are the questions we get most often about our terms, your data, and how we handle account-level legal matters. Each answer reflects our actual policy, not a generic summary.

Access depends on local law and is only available in regions where it is lawfully permitted. Players in Surabaya and other cities should confirm that access is permitted under applicable local regulations before opening an account.

We store your registration details, login history, and wallet transaction records including DANA, OVO, and GoPay activity. This data is used for account verification and policy compliance only.

Yes. Send a data access request via email or through the Help Centre, including your registered account ID. We will respond with a summary of the data we hold against your account.

Contact us via live chat or email with your transaction reference and the relevant wallet — DANA, OVO, or GoPay. Our compliance team will cross-reference the transaction record and respond with findings.

We notify you through the account notification system when terms change. Continuing to use your account after the update is posted means you accept the revised policy. You can contact support if a specific change is unclear.

Submit a closure request through the Help Centre or by email. We will close the account and handle your data in line with applicable retention rules. Some records may be kept for compliance reasons even after closure.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoCeme Online Room InfoRafii88 Glossary

What You Need to Know Before You Play

Data, Cookies, Security and Your Account Rights

Data Handling

Cookies and Tracking

Account Security

Data Retention and Requests

Reach Us on Legal or Policy Questions

Common Legal and Policy Questions

01 Is rafii88 available where I am in Indonesia?

02 What personal data does rafii88 store about my account?

03 Can I request a copy of my account data?

04 How do I dispute a wallet transaction on my account?

05 What happens when the terms are updated?

06 How do I close my account and have my data removed?

Legal

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